Alosant
Regency app support Alosant
YOUR COMMUNITY, CONNECTED
The right people.
The right people.
A little closer.
Key contacts for everyday questions and important conversations.
General help
A helping hand for everyday questions, app support, and after-hours services.
Animal Control
Immediate response
Hours & notes
Hours 24-hour per original source
National Protective Service
Security
Hours & notes
Hours Daily 4 PM–8 AM per original source
Site support
Website support Regency Homeowners
Contact notes
Website support mailbox carried over from the original site.
Toll Brothers After Hours
Home emergency Toll Brothers
Community management
The team to ask about community life, resident services, and design review.
Eileen Sullivan
General Manager FirstService Residential
Hours & notes
Hours Monday–Friday 8:30 AM–5 PM
The original site lists two email spellings. Confirm the address if a message is returned.
Genesis Ruiz
Design review FirstService Residential
Hours & notes
Hours Weekdays 8:30 AM–5 PM; second Tuesday onsite
Name and design-review responsibilities are reproduced from the original listing. Confirm details with community management.
Kristina Collins
Regional Director FirstService Residential
Contact notes
The original site also mentions an interim management assignment. Confirm the current role.
Nina Chandler
Resident services FirstService Residential
Hours & notes
Hours Saturday–Monday 8:30 AM–5 PM
The source email domain may contain a typo. The original site lists key fob, gate remote, and bocce key purchases as available when Nina is at the front desk.
Sarah Waits
Lifestyle Director Toll Brothers
Hours & notes
Hours Tuesday–Saturday 9 AM–5 PM
Escalation contacts
Board, management, and corporate contacts for conversations that need another step.
Denise Hogenes
Board President Toll Brothers
Contact notes
Board office listed on the original site; current office has not been reconfirmed.
Kyle Bacchi
Management escalation FirstService Residential
Contact notes
The original site gives both Vice President and Regional Director titles. Confirm the current role before escalating.
Raj Kaur
Board Vice President Toll Brothers
Contact notes
Board office listed on the original site; current office has not been reconfirmed.
Ryan Walsh
Treasurer Toll Brothers
Contact notes
Board office listed on the original site; current office has not been reconfirmed.
Sophia Moore
Corporate legal Toll Brothers
Contact notes
Corporate legal contact as listed on the original site.
Steven Brumfield
Corporate escalation Toll Brothers
Contact notes
Corporate escalation contact from the original directory. Confirm current responsibilities.
Resident representatives
Neighbors listed in the original directory as board members or candidates.
Alisande Rozynko
Board member Resident board
Contact notes
The original site refers to an August 2025 board appointment. Current board membership has not been reconfirmed.
Ed Franciaso
2025 candidate Resident
Contact notes
Listed as a candidate for the September 2025 election on the original site. This is not confirmation of a current board seat.
Jim Kelly
Board member Resident board
Contact notes
Resident board contact listed in the original directory. Confirm current board membership.